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The Willows At Rosa Estates

Privacy notice

Last updated (set on publication)

Draft for review. This page outlines what the final document needs to cover. It is not legal advice; the owner should have it reviewed for the jurisdictions the venue operates in before launch.

This notice explains what The Willows At Rosa Estates, a property of Rosa Estates LLC, collects when you use this website, send a request or make a reservation, why, and the choices you have.

What we collect

  • Details you give us in the contact, tour and booking forms: names, email, phone, dates, event type, guest numbers and messages.
  • For a reservation: the photo ID you upload, and your electronic signatures on the Rental Agreement and Liability Waiver.
  • Payment records: amounts, dates and transaction references. Card details are handled by Stripe and never reach this site.
  • Basic technical information your browser sends, such as IP address, used to protect the forms from abuse.

How we use it

  • To reply to you, arrange tours, confirm reservations and send payment confirmations, reminders and check-in information.
  • To verify the identity of the person booking and keep the signed documents for the stay.

Who we share it with

Our service providers only: hosting, email and text messaging, and Stripe for card payments. We do not sell personal information.

Photo IDs

ID documents are encrypted when stored, seen only by the owner and people the owner authorizes, used only to verify the person booking, and deleted automatically 30 days after check-out unless needed for a damage or safety claim.

How long we keep it

[Retention periods, e.g. requests that don’t lead to a booking are deleted after 24 months; booking records as tax law requires.]

Your rights

You can ask to see, correct or delete your information. Contact springchunsu@gmail.com.

Cookies

This site sets no advertising cookies. The map on the contact page is provided by Google Maps, which may set its own cookies under Google’s privacy policy. If Google Analytics is switched on, this section and a consent notice must be updated before launch.